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Check-in Check-Out: Managing Hotel Operations - Managing Hotel Operations - Bok av Gary Vallen - Häftad

Check-in Check-Out: Managing Hotel Operations - Managing Hotel Operations - Bok av Gary Vallen - Häftad

For courses in hotel administration that focus on front desk operations or hotel management, and as an adjunct to other hotel courses such as housekeeping, hotel accounting, hotel marketing or hotel personnel/human resources. Now in its Ninth Edition, Check-In Check-Out remains the leading guide to managing profitable hotel operations. Extensively revised to reflect the industry's rapid change, it presents rich detail about best practices and future directions, while offering the widest coverage..

SEK 1301.00
1

Hotel Operations Management - Bok av Benita Carvalho - Inbunden

Hotel Operations Management - Bok av Benita Carvalho - Inbunden

To excel in the hotel industry, effective management is crucial. A hotel's management team, equipped with a clear mission, vision, and goals, must establish a dedicated policy focused on improving service quality. This involves implementing structural programs aimed at enhancing the quality of hotel services, which have emerged as significant factors in the hotel business. By designing, introducing, and monitoring such programs, hotel management can positively impact customer satisfaction, staff..

SEK 1906.00
1

Hotel franchise agreements and the psychological contract - Bok av Khaled El-Sayed - Häftad

Hotel franchise agreements and the psychological contract - Bok av Khaled El-Sayed - Häftad

This qualitative research study explores the hotel franchising relationships and the psychological contract and develops a model of success factors of hotel franchising relationships. There is a rich franchising literature, but little work that focuses on hotels. Three main issues on hotel franchising relationships are identified i.e. hotel franchising triggers; psychological contract and hotel franchising; hotel franchising lifecycle and phases. Various authors have highlighted the importance of..

SEK 1146.00
1